Every missed call is a job booked by someone else.
Your shop misses calls every day — after hours, during jobs, when every line is busy. Cometa answers them. Service requests booked, emergencies handled, customers updated. 24/7.
Don't take our word for it. Talk to our receptionist right now — from your browser.
Every 2nd call
to a busy repair shop goes to voicemail during peak hours
Most callers
who hit voicemail dial the next company on Google within minutes
$200–$600+
average ticket walking away with one lost service call
Nights & weekends
when fridges die and washers flood — and your phone is off
Your phones, covered. Your techs, on the job.
Cometa is an always-on receptionist service built specifically for appliance repair companies. It picks up when your team can't — and handles the call the way your best CSR would.
New service bookings
Callers with a broken fridge, washer, dryer, or oven are qualified on the spot — appliance type, brand, issue, address, preferred window — and the job lands in your schedule before they hang up.
Emergency & same-day calls
A fridge full of food at 10 PM or a flooded laundry room on Sunday reaches a calm intake: urgency, appliance, location. Same-day or next-available slots get booked — or escalated to your on-call tech.
Status & reschedule requests
Existing customers get answers on job status, arrival windows, and reschedules — logged and routed to the right person so your techs stay on the truck, not on the phone.
After-hours & overflow
Nights, weekends, lunch rushes, summer heat waves. Every call answered on the second ring, every conversation summarized and delivered to you.
Live in days, not months.
01
Forward your calls.
No new hardware, no new phone system. You forward after-hours or overflow calls to your Cometa line. Takes 10 minutes.
02
We answer like your shop.
The receptionist is configured around your business: appliances you service, service area, brands, intake questions, same-day rules, escalation contacts.
03
You get every job logged.
Every call comes with a full transcript, a summary, and a next action — in your inbox, SMS, or pushed into your scheduling / CRM system.
Hear it before you buy it.
Most companies show you a video. We give you a live call from your browser. Tap the button, allow the mic, and talk like a customer with a broken fridge — that's exactly what your callers will experience.
Uses your mic · act like a homeowner with a broken fridge
The team behind Cometa has built and integrated operational systems for retail chains with 21+ locations, international logistics, and field-service companies. Connecting to your scheduling or CRM system is routine work for us — not a science project.
See our engineering cases →Built for appliance repair shops.
residential and light commercial. Our core focus.
drowning in inbound calls while techs should be on jobs.
who can't staff nights, weekends, or a full-time CSR.
Not a fit: big-box warranty call centers with corporate routing.
Simple to start. Easy to trust.
No long-term contracts
Month to month. If it's not working, walk away — no penalties.
Live in days
Setup takes days, not months. Forward your calls and you're covered.
You hear everything
Every call recorded, transcribed, summarized. No black box.
Clear pricing, no surprises
Simple monthly pricing agreed before we start. We'll walk you through it on a 20-minute call.
Common questions, straight answers.
Still unsure? The live demo is the fastest answer — talk to the receptionist and judge for yourself.
Is this a call center?
No. It's a dedicated receptionist service configured specifically for your shop — appliances you service, your service area, your intake process, your escalation rules. It's powered by modern voice technology, and the best way to judge it is to try the live demo and hear it yourself.
Will my customers know they're not talking to my staff?
The receptionist introduces itself as part of your shop's team and handles calls professionally and consistently. Most callers care about one thing: someone picked up and booked the job. Try the live demo and decide for yourself.
What happens with urgent calls?
You define escalation rules. Genuine emergencies — fridge outages, flooding washers, no heat/AC on a dual-purpose appliance — get routed to your on-call tech immediately; everything else is booked, logged, and waiting for you.
Does it replace my office person?
No — it backs them up. Your team keeps handling business hours. Cometa covers what they physically can't: nights, weekends, and the calls that come in when every line is busy or everyone is out on jobs.
How fast can we start?
Typically 3–5 business days from kickoff: we configure your intake questions, test the flows with you, and you forward your after-hours line.
Who owns the call data?
You do. Transcripts, recordings, lead data — all yours, even if you leave.
Stop paying for
missed jobs.
Try the live demo, or book a 20-minute call. We'll tell you exactly how many jobs you're losing — and what it costs.
No contracts. No setup drama. Cancel anytime.